Data protection declaration

Data protection declaration

We would like to inform you about our data protection declaration. You will get information about the collection and usage of personal data when using our website.


General information

Information about the relevant department

Company: Star Distribution GmbH

Legal representatives: Alexander Schülein and Frank Drechsler (Managing Director)

Address: Otto-Lilienthal-Straße 5, 71034 Böblingen, Germany

Contact details of data protection officers: datenschutz@star-cooperation.com


General information about data processing

Affected data

Personal data is only collected if you provide it to us when placing your order, contacting us or opening a customer account. The data collected can be seen from the respective input forms. No other personal data is collected. Any processing of your personal data beyond the scope of the statutory permissions will take place only on the basis of your explicit consent.

Processing purpose: Execution of the contract, order processing, processing of inquiries

Categories of recipients:
Public bodies if priority statutory regulations exist
External service providers or other contractors
Other external bodies if the affected party has given consent or a transmission is permissible for reasons of overriding interest.

Transfers to non-member countries: Contractors outside the European Union may also be deployed for the execution of contracts.

Duration of data storage: The duration of data storage depends on the statutory storage obligations and is usually 10 years.

You can also visit our website without providing any personal information. We only store access data in so-called server log files, e.g. the IP address, the name of the requested file, date and time of request, transferred data volume and the requesting provider. This data is evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and it does not allow us to draw any conclusions about your personal identity.

 

Specific information about the website

 

Use of a contact form

You can use an option on our website to contact us via email and/or a contact form. If you use any of these options, we collect personal data only to the extent provided by you. In this case, the information provided by the user will be stored for the purpose of processing his/her contact.

 

Use of a newsletter

When registering for our newsletter, you provide us with your email address and further optional data. We use this information exclusively to send you the newsletter. Your data entered during the newsletter registration will remain stored until you unsubscribe from our newsletter. You can unsubscribe at any time via the link provided in the newsletter or by sending us a corresponding message. By unsubscribing, you object to the use of your email address.

 

Use of “cookies”

This website uses “cookies” to increase user-friendliness (“cookies” are data records that are sent from the web server to the user's browser and stored there for subsequent retrieval). No personal data is stored in our “cookies”.  You can prevent the use of “cookies” if you prohibit the storage of “cookies” in your browser.

 

Use of web analytics service PIWIK/MATOMO

We use the web analytics service PIWIK/MATOMO on our website. PIWIK/MATOMO uses cookies for this analysis. Cookies are small text files that are stored on your computer and enable an analysis of your usage of the website.

The information generated by the cookies, such as the time, place and frequency of your visit to the website including your IP address is transmitted to and stored on our PIWIK/MATOMO server. Your IP address will be immediately made anonymous during this process, so that you as a user remain anonymous to us. The information about your usage of this website generated by the cookie will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that, if you do this, you may not be able to use the full functionality of our website.

 

Remarketing / retargeting

This website uses online retargeting technologies, such as the Pixel of Facebook Ireland Limited. These technologies allow targeting those users, who are already interested in our shop and our products, with online advertising on the websites of our partners. From analyses, we know that the display of personalised, interest-related advertisements is more interesting for the Internet users than advertisements without any such personal reference. During retargeting, the advertising media are displayed on the basis of an analysis of previous user behaviour. Obviously, no personal data or only pseudonymised data is stored and retargeting technologies are used only in compliance with the applicable legal data protection regulations.

 

Specific information about the processing of customer data/interested party data

Affected data: Data communicated for contract execution, order processing and processing of inquiries; data going beyond this, if necessary, for processing on the basis of your explicit consent.

Processing purpose: Contract execution, including order processing, sales, dispatch execution, invoicing, payment processing

Categories of recipients: Public bodies if priority statutory regulations exist

External service providers or other contractors, e.g. for data processing and hosting, for shipping, transport and logistics, service providers for printing and sending information, payment services and call centres

Other external bodies if the affected party has given consent or a transmission is permissible for reasons of overriding interest, e.g. for credit information for purchases on account, for the electronic dispatch of information

Transfers to non-member countries:      Contractors outside the European Union may also be deployed for the execution of contracts, e.g. email providers.

Duration of data storage: The duration of data storage depends on the statutory storage obligations and is usually 10 years.

 

More information and contacts

Furthermore, you can assert your claims for information, correction or deletion or for restriction of processing or the exercise of your right of objection against the processing as well as the right to data transferability at any time.  You have the option to contact us by email or letter. You also have the right to contact the data protection supervisory authority in case of complaints.